Thursday 6 June 2013

Office file issue

This eror has appeared due to me trying to open a Microsoft Office file in an Office Suite X program, this won't work due to the file types and the scripts in those file types being incorrect and not matching. The only way I can open the file is if I click on the Microsoft Office file highlight and copy it all and then paste it all into the Office suite X program.

Other than that just stick to Microsoft Office.

Printer driver

As you see on my printer there is an issue with the printer, as you can see on the label it is ment to be an all in one printer, but its not scanning due to there being no scanning options. This error has occured due to the firmware of the printer being old so I went on the hp website and downloaded the latest firmware for this printer.

Wireless card missing driver

 As you can see here there is no network controller (wireless card driver)

So I clicked on update driver, this message popped up. I then clicked browse my computer and searched for the driver that i installed earlier.
 This installing menu then appears.
And the driver has completed installing after about 5 minutes then the wireless internet is full functional to work on the internet wirelessly  

Graphics card driver


 As you can see the graphics driver isn't installed correctly
 This is the proof for it as the screen resolution is small making the icons bigger
So first we run windows updates 
Then the graphics driver appears 








As you see now this menu pops up asking you for your permission to run windows updates.


You then restart thomputer once the update has finished then the screen resolution changes to are larger resolution making the picture a lot finer. 



Hard drive replacement

 The Hard drive in this machine won't work so im going to replace is.
 Firstly I have twisted the puple lockes to unlock them.
 Then I unplugged both cables connected to the HDD.
Replaced the HDD and plugged both leads back in, install the OS back onto the HDD and the computer worked again.

Faulty boot sectors, windows doesn't boot

 On this image it shows that windows isn't booting and theres and error, this is because the Operating system is corrupt and needs re-installing.
 So i have started to re-install windows on the laptop.

 Choicing the correct language


 Agreeing the liscense
Don't delete this partition as it could have your old data on. If there is data on it just click 'Ok' and then a menu will mention something about a Windows.old file. This is your old windows folder which will containing everything you had on the computer before the computer got corrupted.



Then once the installation is complete a new windows desktop will appear and it's like starting the laptop from new all over again.

Missing Ethernet Driver

The ethernet driver wasn't coming up on the device manager so, again I used Aida 64 to find out what the driver was called then I searched for the driver on the web.
I then browsed for the installed driver and directed the browser to the ethernet port driver.
 The driver then installed and the internet worked through the ethernet port.